RMA Request

Please read through our terms for RMA handling and then fill in the form below.
  • Please always fill in the form below before returning any parts for repair or any defective spare parts for exchange. We require that you complete our RMA form. Describe the error as detailed as possible, this will help us to speed up your repair.
  • If the RMA form is completed correctly, we will issue a RMA number within two working days and mail it back to you. The RMA number will expire if the part hasn’t shipped within two months.
  • Put a copy of your delivery note and the RMA form inside the package.
  • Please return the defective parts with this RMA number within four weeks with freight prepaid to us.
  • Please use only the original or comparable safe packaging.
  • Any returns of defective units or parts without valid RMA number will not be accepted and could, without prior notice, be returned to you at your cost.

RMA Form

Information about sender
Information about the part